Our mission is to Create Value From Our Products and Services. When Tonchem began in 2001, this was our core purpose to provide this value to the industries and people of South Africa, and 20 years later we still stay true to this by supplying industries and people encompassing the African Continent. The Manufacturing sector is one of the most vital sectors in South Africa, and Africa's economy and a strong catalyst for future economic growth of our people. Taking into account the economic problem of scarcity, we aim through the use of our products and expertise to ensure the highest possible satisfaction and return for you and your company, and in turn our economy. We are committed to continuously improving the value our customers receive from our products and services. We take pride in being an organization that emphasizes high moral and ethical values. Our manufacturers are vertically integrated which enables us to efficiently oversee every step in our processes—from research and development to supply chain to marketing and sales. We handle it all with integrity, honesty and with a passion for what we do. Behind every great company, industry and economy, is a successful workforce. By reducing the cost of doing business, and making available the resources the businesses and people need not to just compete, but to thrive in today's global economy is what we strive for.
This standard provides a framework for managing business operations and continually improving all aspects of our organization. Our quality management practice maximizes effectiveness and efficiency by enhancing our systems, processes, products, and services. It also ensures sustained customer satisfaction by furthering our technical service and supporting functions to better meet our customers' needs.
Tonchem complies, where applicable, with all relevant rules and regulations regarding food and feed safety as set forth by the European Food Safety Authority (EFSA) and the United States Food and Drug Administration (FDA). Abiding by these regulations helps guarantee the safety of our products for both humans and animals.
Select manufacturing facilities are certified International Safe Feed/Safe Food plants. This voluntary and independently certified program, designed for the feed industry, establishes comprehensive standards of excellence that go beyond existing regulations to maximize food and feed safety. This certification assures our customers that our products are safe, healthy, trust-worthy feed and food solutions.
Effective hygiene control is vital to avoid the adverse human health and economic consequences of foodborne illness and food spoilage.Our manufacturer uses modern hygiene controls that follow the HACCP regulations at every stage of production. The HACCP system used in our manufacturing process is certified by NSF International, an independent certification organization.
Our manufacturer has comprehensive procedures in place that allow us to track and identify any unwanted pathogens in our food and animal feed products. We deploy internal systems that can trace products from the farm back to their origins.
All of our feed additives use ingredients that are approved by major regulatory bodies such as AAFCO, the FDA, or The European Union for use in feed products. This practice, along with our heavily monitored manufacturing processes, helps secure the safety of the animal and brings us into compliance with applicable human dietary standards.